You may purchase IMAGO products at our online store or at our shops. You may find a list of our shops in the main tab "Find us".

If a product is marked as "Out of stock", it usually means that we will make it available again, as soon as possible. Items that we will discontinue are removed from the website as soon as they are sold out. 
You can ask to be notified once the product comes available again in the product page.

Stocks available in stores are independent of online stocks. Only items assigned to the online store may be shipped by courier. However, online stocks are updated frequently. Therefore, we advise you to keep an eye on our website.

In any product page you may find the button "Size Chart". After consulting the measures, if doubts persist, please contact our customer service via e-mail contact@imagoportugal.com or via WhatsApp.

Once the purchase is completed, you will receive a confirmation email. If you don't receive it, contact our customer service via email contact@imagoportugal.com or via WhatsApp.

When you complete a purchase, we will send you a confirmation email with all the details of your order. As soon as the order is shipped from our warehouses, you will receive an e-mail notification. During the scheduled delivery day, you will also receive a SMS from the carrier, which will give you the opportunity to reschedule the delivery, should you wish to do so.

Shipping and average delivery period for each country:

• Free shipping.
• Mainland Portugal and Spain (48 hours)
• Azores and Madeira (3-5 business days)
• Spanish Islands (3-5 business days)

• Express Service (48 hours)
• Standard Service (2-9 business days)

• Free Shipping
• Express Service (2 to 4 business days)

• Free Shipping
• Express Service (2 to 4 business days)

• Express Service (2 to 6 business days)