Amid the Covid-19 outbreak, IMAGO has enforced exceptional preventive measures to mitigate the risks of spreading the virus.

Only one person is handling the products for shipping and the use of gloves was made mandatory during the whole process.

All products for shipping are stored in our warehouse. No other person, beyond the person in charge for the process, enters the warehouse since March 19th 2020.

Once the product is sealed into our package, it is shipped through our certified partners. These partners strictly comply with all government regulations.

Return of products from Users are only accepted by one of our certified partners. When returned, the products are quarantined outside the warehouse.

For further information regarding the “Covid-19 Preventive Measures”, send us an e-mail to